Better Made informational website produced by the Better Made company.
This article appeared in The Daily Tribune newspaper on page 3A on Tuesday July 17th, 2001.  all pictures are property of the Daily Tribune.

A chip off the …er;
                   A BETTER MADE  Chip off the old Detroit city block.

Family company is an institution after 70 years.
By Alexandra R. Moses

From the yellow Better Made building sitting among a clutch of convenience stores, car lots and storefront churches comes an unexpected aroma familiar to decades of Detroiters: salt, hot grease and fried potatoes.
A family-owned enterprise that started in a garage next to a bar;  today it is one of only two chip companies left in the city.  This August it celebrates 70 years.
Along his office wall, Sam Cipriano, the son of one of the founders, has old potato chip canisters, representing some of the 20-some chip makers that used to call Detroit home.
  
“As a kid, I remember when this used to be the warehouse right here outside my door,” says Cipriano, 60 sitting in his small office, crammed with old photos and bag designs – the kink of historic clutter one might find in an antiques store.
  “The potatoes used to come in sacks and they’d stack ‘em all up along on the other side of that wall there and … I’d climb up there and everbody’l yell at me,” he says.
  In August 1930, friends Cross Moceri and Peter Cipriano formed Cross & Peters Co., setting up shop on the east side of Detroit, where much of the automotive industry was established.
 
“Over here it was the Italian town, and my father and (Cross Moceri) were from the same town in Sicily and they moved the plant here to draw in the Italian community to work for them,” says Cipriano, a company vice president.
The company settled on its current east side location near City Airport in the 1940s, with a farmer for a neighbor.
   Today there’s no sign of farmland.  The east side of Detroit isn’t thriving like it was during the auto boom; many of the buildings near the plant are rundown and some neighboring homes are boarded up.  The people and their work have fled to the suburbs.
But Cipriano and J. Chris Moceri, a company vice president and grand nephew of Cross Moceri, say they never have considered taking their 150 jobs out of Detroit.  They like the area and the community.  They grew up here.
This is where Better Made has made a name for itself.  About 75 percent of its business comes from sales in southeast Michigan.
 
“We have a nice brand following from customers. …People that have grown up with Better Made are loyal,” Cipriano says.
   But keeping a family business going can be tough, especially with competition from No. 1 chipmaker Frito Lay, which had about $12.6 billion in net sales last year.  Frito Lay, a division of PepsiCo Inc., has more that half of all chip sales nationwide.  In southeast Michigan, it has $29.4 million of the $42.1 million of supermarket potato chips sales.  Better Made accounts for $7.3 million in sales.
 
“You have Frito Lay, and then you have everyone else,” says Dan Malovany editor of Snack Food & Wholesale Bakery magazine.
Yet here, of the top five chip varieties, Better Made special and regular potato chips hold third- and fourth place.  Frito Lay hold the other three spots.
  Moceri attributes the chips’ local popularity to the product’s freshness.  Better Made uses Michigan potatoes during about nine months of the year, relying on potatoes from other parts of the country the rest of the time.
 
“Potatoes that we get today will be chips today. …Sometimes they come right from the ground,” says Moceri, 45.
  Most of the plant is automated. Once the potatoes – about 200,000 pounds per day – are washed and peeled, they come down the conveyor belt, past an inspector who plucks out the bad ones.
    Sliced and cooked in cottonseed oil, the chips continue down the line, where inspectors eyeball them on their way up to get bagged.  As Morceri walks by the line, he picks up a bad chip and tosses it aside.

 “I try not to eat the chips, I really do, because if I eat one, I’ll eat more than one,” he says, laughing.  The chips are made in the older part of the plant, with its red-and-yellow décor similar to that used on the Better Made bags.
Better Made’s chip line hasn’t varied much: regular, barbecue, sour cream, sour cream and cheddar, salt and vinegar.  This year it came out with sweet barbecue, and Moceri says he hopes to see a few new products in the future.  The company also is looking to expand into Northern Ohio.
 
“I think we’re going to be more aggressive. …We’ll see if the consumers want certain flavors, “he says. “One of the problems is you can only manufacture certain products and do it right.
 
“Well, if we can’t do it right, we’re not going to do it at all.”
It can be a struggle to stay competitive.  In the beginning, Better Made sold its chips in a public park and the bar next door.  Today, it has to fight to get space.
Some retailers charge a fee, called a slotting allowance, in exchange for shelf space, says Grocery Manufacturers of America spokeswoman Lisa Allen.  Allen says independent companies can survive, as long as they find their strengths and “don’t try to compete in someone else’s ball game.”

Better Made’s game is in convenience stores and corner groceries, where space is easier to come by, Cipriano says.  Detroit’s other chip maker, Uncle Rays, has a smaller distribution, selling its products mainly in local convenience stores. 

“Yes they are competing against Frito Lay, but then they’re providing more of an alternative for the retailer and the consumer,”  Malovany says “People want choice out there.”

According to the Snack Food Association, 15 percent of its 95 U.S. members are family-owned businesses.  And Frito Lay says it takes local competition seriously.

“Regional competition is very tough.  There’s a lot of brand loyalty to the hometown team, “ spokeswoman Lynn Markley says.  “There are many, many regional snack companies that compete against us quite well.”

For the 70th anniversary, Better Made will dress up its chips with a special bag.  Otherwise, Cipriano’s and Moceri’s plans for the business will stay the same – slow, steady growth in a field they know well.

“So many family owned businesses, they give up.” Cipriano says. “We’ve got third-generation in here.”

What happens in those ‘7 minutes from bin to bag’
By the Associated Press
According to Sam Cipriano, son of one of the co-founders, making potato chips is simple.  “Seven minutes from the bin to the bag,” he says.
Here’s a look at the process:
Potatoes are received daily from farmers’ fields or storage tanks.
The potatoes flow from storage tanks into a large hopper that slowly feeds them into a destoner.  This piece of equipment is full of water and has a spiral lift auger that takes the potatoes into the peeler.  The destoner will remove all stones, wood, or any other foreign matter.
 The peeler consists of 23 abrasive rollers that revolve at a given speed to ensure that the potato is properly peeled.  Upon completion of removing the skins, the potatoes are processed on an inspection line where employees inspect them again.  Potatoes that do not pass inspection are removed.
The potatoes proceed on the conveyor belt to a lift where they are dropped into a holding hopper that feeds the two slicers.  The potatoes are then sliced very thinly after they fall into a revolving slicer that has eight cutting blades.  The potato slices then proceed into a rotating mesh drum that is constantly running in water.  As the potato slices tumble in the drum, they are washed and most of the starch removed from them.
The potato slices proceed up a mesh conveyor where they are washed and dried upon entering the frying kettle.  The frying kettle is filled with cottonseed oil heated to a temperature of between 330 degrees and 350 degrees.  The slices fry for about 4 minutes.  The plant operates four fryers.
The chips proceed past the fryer’s inspection point, fall onto a small mesh stainless conveyor and then pass under the salter.  As the salt is dispensed, it falls onto a spinner type bracket that spreads the salt evenly on the chips.
The chips fall onto a vibrating conveyor where employees inspect the product.  Chips with bad spots, such as green spots, are removed from the line.
The chips are dropped into a bucket lift that elevates the chips onto the overhead vibrating conveyors, which process the finished product into the automatic packaging machines.  ---Better Made
 
 Payments  |  Privacy Notice  |  Conditions for use
Copyright 1998 - 2011 Groceries Express Inc.