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| Better
Made informational website produced by the Better Made company. |
| This
article appeared in The Daily Tribune newspaper on page 3A on Tuesday
July 17th, 2001. all pictures
are property of the Daily Tribune. |
A
chip off the …er;
A BETTER MADE Chip
off the old Detroit city block. |
Family company is an institution
after 70 years.
By Alexandra R. Moses
|
From the yellow
Better Made building sitting among a clutch of convenience stores,
car lots and storefront churches comes an unexpected aroma familiar
to decades of Detroiters: salt, hot grease and fried potatoes.
A family-owned enterprise that started in a garage next to a bar;
today it is one of only two chip companies left in the city.
This August it celebrates 70 years.
Along his office wall, Sam Cipriano, the son of one of the founders,
has old potato chip canisters, representing some of the 20-some
chip makers that used to call Detroit home.
“As a kid, I remember when this used to be the warehouse right
here outside my door,” says Cipriano, 60 sitting in his small
office, crammed with old photos and bag designs – the kink of
historic clutter one might find in an antiques store.
“The potatoes used to come in sacks and they’d stack ‘em
all up along on the other side of that wall there and … I’d climb
up there and everbody’l yell at me,” he says.
In August 1930, friends Cross Moceri and Peter Cipriano
formed Cross & Peters Co., setting up shop on the east side
of Detroit, where much of the automotive industry was established.
“Over here it was the Italian town, and my father and (Cross Moceri)
were from the same town in Sicily and they moved the plant here
to draw in the Italian community to work for them,” says Cipriano,
a company vice president.
The company settled on its current east side location near City
Airport in the 1940s, with a farmer for a neighbor.
Today there’s no sign of farmland. The east
side of Detroit isn’t thriving like it was during the auto boom;
many of the buildings near the plant are rundown and some neighboring
homes are boarded up. The people and their work have fled
to the suburbs.
But Cipriano and J. Chris Moceri, a company vice president and
grand nephew of Cross Moceri, say they never have considered taking
their 150 jobs out of Detroit. They like the area and the
community. They grew up here.
This is where Better Made has made a name for itself. About
75 percent of its business comes from sales in southeast Michigan.
“We have a nice brand following from customers. …People that have
grown up with Better Made are loyal,” Cipriano says.
But keeping a family business going can be tough,
especially with competition from No. 1 chipmaker Frito Lay, which
had about $12.6 billion in net sales last year. Frito Lay,
a division of PepsiCo Inc., has more that half of all chip sales
nationwide. In southeast Michigan, it has $29.4 million
of the $42.1 million of supermarket potato chips sales.
Better Made accounts for $7.3 million in sales.
“You have Frito Lay, and then you have everyone else,” says Dan
Malovany editor of Snack Food & Wholesale Bakery magazine.
Yet here, of the top five chip varieties, Better Made special
and regular potato chips hold third- and fourth place. Frito
Lay hold the other three spots.
Moceri attributes the chips’ local popularity to the product’s
freshness. Better Made uses Michigan potatoes during about
nine months of the year, relying on potatoes from other parts
of the country the rest of the time.
“Potatoes that we get today will be chips today. …Sometimes they
come right from the ground,” says Moceri, 45.
Most of the plant is automated. Once the potatoes – about
200,000 pounds per day – are washed and peeled, they come down
the conveyor belt, past an inspector who plucks out the bad ones.
Sliced and cooked in cottonseed oil, the chips
continue down the line, where inspectors eyeball them on their
way up to get bagged. As Morceri walks by the line, he picks
up a bad chip and tosses it aside.
“I try not to eat the chips, I really do, because if I eat
one, I’ll eat more than one,” he says, laughing. The chips
are made in the older part of the plant, with its red-and-yellow
décor similar to that used on the Better Made bags.
Better Made’s chip line hasn’t varied much: regular, barbecue,
sour cream, sour cream and cheddar, salt and vinegar. This
year it came out with sweet barbecue, and Moceri says he hopes
to see a few new products in the future. The company also
is looking to expand into Northern Ohio.
“I think we’re going to be more aggressive. …We’ll see if the
consumers want certain flavors, “he says. “One of the problems
is you can only manufacture certain products and do it right.
“Well, if we can’t do it right, we’re not going to do it at all.”
It can be a struggle to stay competitive. In the beginning,
Better Made sold its chips in a public park and the bar next door.
Today, it has to fight to get space.
Some retailers charge a fee, called a slotting allowance, in exchange
for shelf space, says Grocery Manufacturers of America spokeswoman
Lisa Allen. Allen says independent companies can survive,
as long as they find their strengths and “don’t try to compete
in someone else’s ball game.”
Better Made’s game is in convenience stores and corner groceries,
where space is easier to come by, Cipriano says. Detroit’s
other chip maker, Uncle Rays, has a smaller distribution, selling
its products mainly in local convenience stores.
“Yes they are competing against Frito Lay, but then they’re providing
more of an alternative for the retailer and the consumer,”
Malovany says “People want choice out there.”
According to the Snack Food Association, 15 percent of its 95 U.S.
members are family-owned businesses. And Frito Lay says it
takes local competition seriously.
“Regional competition is very tough.
There’s a lot of brand loyalty to the hometown team, “ spokeswoman
Lynn Markley says. “There are many, many regional snack companies
that compete against us quite well.”
For the 70th anniversary,
Better Made will dress up its chips with a special bag. Otherwise,
Cipriano’s and Moceri’s plans for the business will stay the same
– slow, steady growth in a field they know well.
“So many family owned businesses,
they give up.” Cipriano says. “We’ve got third-generation in here.”
|
What
happens in those ‘7 minutes from bin to bag’
By the Associated Press |
According
to Sam Cipriano, son of one of the
co-founders, making potato chips is simple. “Seven minutes
from the bin to the bag,” he says. |
|
Here’s a look at the process: |
| • |
Potatoes are received daily
from farmers’ fields or storage tanks. |
| • |
The potatoes flow from storage tanks into
a large hopper that slowly feeds them into a
destoner. This piece of equipment is full of water
and has a spiral lift auger that takes the potatoes into the
peeler. The destoner will
remove all stones, wood, or any other foreign matter. |
| • |
The
peeler consists of 23 abrasive rollers that revolve at a given
speed to ensure that the potato is properly peeled. Upon
completion of removing the skins, the potatoes are processed
on an inspection line where employees inspect them again.
Potatoes that do not pass inspection are removed. |
| • |
The potatoes proceed on the conveyor
belt to a lift where they are dropped into a holding hopper
that feeds the two slicers.
The potatoes are then sliced very thinly after they fall into
a revolving slicer that has eight
cutting blades. The potato slices then proceed into a
rotating mesh drum that is constantly running in water.
As the potato slices tumble in the drum, they are washed and
most of the starch removed from them. |
| • |
The potato slices proceed up a mesh
conveyor where they are washed and dried upon entering the frying
kettle. The frying kettle is filled with cottonseed oil
heated to a temperature of between 330 degrees and 350 degrees.
The slices fry for about 4 minutes. The plant operates
four fryers. |
| • |
The chips proceed past the fryer’s
inspection point, fall onto a small mesh stainless conveyor
and then pass under the salter.
As the salt is dispensed, it falls onto a spinner type bracket
that spreads the salt evenly on the chips. |
| • |
The chips fall onto a vibrating conveyor
where employees inspect the product. Chips with bad spots,
such as green spots, are removed from the line. |
| • |
The chips are dropped into a bucket
lift that elevates the chips onto the overhead vibrating conveyors,
which process the finished product into the automatic packaging
machines. ---Better Made |
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